Community Standards

Code of Conduct

Last updated: June 2026

BreakCheck exists to bring transparency to the card-break hobby. This Code of Conduct applies to all sellers listed on the platform, with additional standards for BreakCheck Certified members. Following these standards keeps the community trustworthy and helps collectors make informed decisions.

Community Standards for All Sellers

Every seller on BreakCheck is expected to:

Represent breaks honestly. Show actual break contents, correct team assignments, and accurate pricing. Misrepresenting what's in a break is a violation.
Deliver what you promise. If you list a PZ slot, ship the PZ slot. Switching slots, changing product mid-break, or omitting items is not acceptable.
Ship promptly and communicate clearly. Provide tracking information. Respond to collector messages within a reasonable timeframe. If there's a delay, let buyers know.
Handle disputes fairly. If a collector has a legitimate complaint, work toward a resolution. Disputes don't disappear — they show up as reviews.
Do not manipulate reviews. Asking friends or associates to write fake positive reviews — or writing them yourself — violates our terms and will result in profile removal.
No deceptive practices. This includes fake "spotted" hits, shill bidding, bait-and-switch pricing, and misrepresentation of product condition or authenticity.

BreakCheck Certified Standards

BreakCheck Certified is a paid, verified badge for sellers who meet eligibility criteria and pass background check review. Certified sellers agree to the following additional commitments:

Zero verified fraud tolerance. One confirmed fraud incident while certified triggers badge review. Two or more verified incidents will result in revocation and a waiting period before re-application.
Verified purchase reviews only. Certified sellers encourage buyers to submit proof of purchase with reviews. Fake or unverified reviews are prohibited.
Response rate commitment. Certified sellers are expected to respond to collector inquiries within 72 hours. Repeated non-response may result in certification review.
Publish scheduled break details. If advertising a scheduled break, follow through on the time, product, and price. Cancellations must be communicated to all participants in advance.
Accurate hit-rate reporting. If you display or advertise hit-rate stats, they must reflect verified spot logs. Do not claim hit rates you cannot substantiate.
No "hit or nothing" deception. Do not run breaks marketed as "hits per slot" when the product mix makes a hit mathematically impossible for most slot holders.
Comply with platform rules. Certified sellers are expected to follow the terms of service of the platforms they sell on (Whatnot, eBay, TikTok Shop, etc.). Violations on those platforms that result in account suspension may affect BreakCheck Certified status.

Certified sellers who fail to meet these standards may have their certification revoked. See the Cert Appeals Process if you believe a revocation was made in error.

Reporting Violations

If you believe a seller has violated this Code of Conduct, you have several options:

Submit a review. If you had a direct experience with the seller, leave a detailed review at the seller's profile page. Reviews with specific details and proof images carry the most weight.
Report a scam. If you were defrauded — charged and never received a shipment, or received counterfeit/misrepresented product — use our scam report form. Reports with evidence (screenshots, order confirmations, tracking) are reviewed faster.
Flag a review. If a review on a seller's profile appears to be fake, manipulated, or violates our terms, use the flag option on that review.
Alert the community. If you see a seller with multiple suspicious patterns, submit a fraud report. Verified fraud reports appear in the Hall of Shame.

We review all reports but cannot guarantee action on every submission. Priority is given to reports with documented evidence. BreakCheck does not mediate individual disputes between buyers and sellers, but verified patterns of misconduct may affect a seller's profile and certification status.

Enforcement

BreakCheck may take the following actions based on verified violations:

Review removal. Reviews found to be fake, manipulated, or defamatory may be removed without notice.
Profile warning. Sellers with multiple unresolved complaints may receive a visible warning on their profile.
Hall of Shame inclusion. Sellers with verified fraud incidents are listed in the Hall of Shame with incident details and severity.
Certification revocation. Certified sellers who violate cert standards may have their badge revoked and be barred from re-application for a period.
Profile removal. Repeat violators may be removed from the platform entirely.

Scam Alerts — Community-reported fraud incidents
Hall of Shame — Sellers with verified misconduct
BreakCheck Certified — Verified seller badge program
Report Fraud — Submit a community fraud report
Safety Hub — Buyer protection resources

Contact