BreakCheck
BreakCheck
The Trust Score is not just an average star rating. It's a weighted composite that accounts for review quality, verification, seller response behavior, and certification. Here's every component.
| Score | Label | What It Means |
|---|---|---|
| 85–100 | Excellent | Highly trusted, verified seller with strong history |
| 70–84 | Great | Reliable seller with good reviews and positive indicators |
| 55–69 | Good | Generally trustworthy, some areas to monitor |
| 40–54 | Fair | Mixed signals — read reviews carefully |
| 0–39 | Low | Significant concerns in their history |
1. Star Ratings (40% weight)
Not just a simple average. Recent reviews carry more weight than older ones. A seller with 4.5 stars from 5 reviews last week ranks higher than one with 4.5 stars from 5 reviews three years ago. Verified-purchase reviews are also weighted more heavily — they come from confirmed buyers, not accounts with no transaction history.
2. Verified Purchase Percentage (30% weight)
What percentage of a seller's reviews come from confirmed, verified purchases? A seller with 100 reviews but only 5% verified is telling a different story than one with 60 reviews and 80% verified.
3. BreakCheck Certified Status (20% weight)
Certified sellers have completed an identity verification, passed an ethics quiz, and consented to BreakCheck's community standards. The certification has tiers (entry, silver, gold) — higher tiers carry more weight.
4. Response Rate (10% weight)
How often does the seller respond to reviews — especially negative ones? Sellers who engage constructively with criticism are more accountable than those who ignore it.
The Trust Score is a retrospective indicator — it measures past behavior, not future intentions. A score can drop fast if new negative reviews come in. That's by design.
It does not capture:
Every seller profile on BreakCheck shows the Trust Score with a breakdown of each component. There's no black box — you can see exactly what's contributing to the score and draw your own conclusions.